Privacy policy

Operator of the e-shop
Junsun Hwang undertakes to protect the personal data of customers in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council (GDPR) and the relevant Czech legislation.

What data do we collect

  • First name and surname

  • Delivery and billing address

  • E-mail address

  • Telephone number

  • Payment details (processed via a payment gateway)

  • IP address and cookies for the operation of the website

Purpose of processing personal data

  • Processing of orders and delivery of goods

  • Bookkeeping and compliance with legal obligations

  • Communication with customers (e.g. order status updates)

  • Marketing purposes (sending newsletters only with consent)

Legal basis for processing

We process personal data on the basis of:

  • performance of a contract (order processing and delivery of goods),

  • compliance with legal obligations (accounting, tax obligations),

  • legitimate interest (security of the e-shop operation and statistical measurement),

  • consent (sending commercial communications and newsletters).

Data retention period

We retain personal data for as long as is strictly necessary to fulfil the purpose, but no longer than 10 years in accordance with accounting and tax regulations.

Sharing of data with third parties

Personal data may be shared only with:

  • shipping companies (e.g. Česká pošta, Zásilkovna, DPD) for the delivery of consignments,

  • payment service providers (e.g. GoPay, PayPal),

  • IT and hosting service providers for the operation of the e-shop.

Cookies

Our website uses cookies for proper functionality, traffic analysis and marketing purposes. By using the website, you agree to their use. You can change your cookie settings at any time in your browser.

Customer rights

Every customer has the right to:

  • request access to their personal data,

  • request rectification or erasure of data,

  • restrict processing or object to it,

  • request the transfer of data to another controller,

  • lodge a complaint with the Office for Personal Data Protection (www.uoou.cz).

Contact details of the controller

The controller of personal data is Junsun Hwang, registered office: Varšavská 715/36, Prague 2.
E-mail: support@flicky.cz
Phone: +420 773 715 754